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AMDY.IO

Analyze Recording Data

How to Export from Vicidial

Step 1: Access Export Calls Report

  • Go to Reports → Export Calls Report
  • Set your desired date range and campaigns

Step 2: Configure Export Settings

  • Header Row: Set to YES
  • Rec Fields: Set to LOCATION
  • Export Type: Set to EXTENDED

Step 3: Submit and Download

  • Click the SUBMIT button
  • Download the generated CSV file and upload it here